Hurricane Harvey Resources

Many Houston residents have lost their homes or suffered flood damage as a result of Harvey. If you are a victim of the recent flooding in Harris County, resources are available to you. As always, should you need assistance with regard to FEMA benefits, please contact my D.C. office at (202) 225-2571. If your home has flooded, please be sure to also report it to the Harris County office of emergency management here

During the storm, if you need immediate emergency contacts please reach out to the following entities: 

EMERGENCY CONTACTS:

If you are experiencing a life threatening emergency please dial 911.

  • U.S. Coast Guard: Due to the high call volume they are receiving, the Coast Guard has opened multiple telephone lines. Please stay on the line until you reach an operator: 281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, 281-464-4855
  • Harris County Evacuation Assistance Registration: 2-1-1 (County wide) 3-1-1 (in Houston)
  • Harris County Office of Emergency Management: 713-881-3100
  • Texas Emergency Assistance Hotline: 1-877-541-7905
  • Social Security Administration: 1-800-772-1213
  • Federal Emergency Management Agency (FEMA): 1-800-621-3362 TTY 1-800-462-7585
  • American Red Cross: 1-866-GET-INFO Or 1-866-438-4636
  • Local American Red Cross: 713-526-8300

DISASTER ASSISTANCE:  

FEDERAL EMERGENCY MANAGEMENT AGENCY (FEMA) and SMALL BUSINESS ADMINISTRATION (SBA) ASSISTANCE

Although I cannot override the decisions made by a federal agency, I can often intervene on a person's behalf to answer questions, find solutions, or just cut through the red tape. However, regardless of which agency you need help with, I need a completed privacy authorization form to comply with the provisions of the Privacy Act. My D.C. office can be reached at (202) 225-2571 to answer any questions you have.

Individuals

The FEMA Individual Assistance Program may provide financial assistance to you to help you recover from damage sustained by hurricane Harvey. Click here for more information on the program and eligibility. Visit https://www.disasterassistance.gov/ to apply.

The Small Business Administration (SBA) provides low-interest disaster loans to homeowners and renters. SBA disaster loans can be used to repair or replace real estate and personal property. Visit https://disasterloan.sba.gov/ela/ for more information and to apply.

Business Owners
The Small Business Administration (SBA) provides low-interest disaster loans to businesses of all sizes as well as private non-profit organizations. SBA disaster loans can be used to repair or replace the following items damaged or destroyed in a declared disaster: real estate, personal property, machinery and equipment, and inventory and business assets. Visit https://disasterloan.sba.gov/ela/ for more information and to apply.

Survivors with questions regarding their applications or the appeals process still have several ways to obtain information:

If you have problems navigating the FEMA application process, or you need assistance with any other federal agency, please contact my D.C. office at (202) 225-2571.

Harris County Flood Control District Administers the FEMA Voluntary Home Buyout Program in Harris County. For information on the program, eligibility, and to apply, click here.

SHELTERS:
For shelter, food, clothing, and other emergency assistance, call the Houston American Red Cross at (713) 526-8300 or visit their website. 

INSURANCE INFORMATION:
FEMA’s National Flood Insurance Program has a call center to answer Texas policyholders’ flood insurance questions. Specialists can help with servicing claims, providing general information and offering technical assistance to aid in recovery. To speak with a flood insurance specialist, call 800-621-3362 between 8 a.m. and 6 p.m. Monday through Friday.

The Texas Department of Insurance is also available to answer questions at 1-800-252-3439 or by visting their website. 

FINDING FAMILY MEMBERS:
Several organizations have websites that provide you with information on how to reconnect with family members. To register as safe and well, please visit the American Red Cross database here.

ROAD CLOSURES:

     Texas Department of Transportation - http://conditions.drivetexas.org/current/

     Houston TRANSTAR - https://traffic.houstontranstar.org/

CENTERPOINT ENERGY:
To view outages in your area, please click here. 

     Natural Gas - (713) 659-2111
     Electricity - (713) 207-2222

ADDITIONAL RESOURCES:

Harris County - For comprehensive information within Harris County visit www.readyharris.org. To report home flooding, the Harris County office of emergency management has set up a website. 

City of Houston –Houston residents should visit the City of Houston recovery website, or dial 3-1-1 for assistance.

Harris County Flood Control District – For the latest information on the state of Harris County’s watersheds, visit the website or to report house flooding call 713-684-4000. 

Harris County Recovery Network –For questions about general disaster recovery resources available to Harris County residents, please call the Community Services Department team at (713) 696-1998, or visit their website.

Houston Airports - Houston's George Bush Intercontinental Airport and William P. Hobby Airport remain closed until further notice. For updates on the status of the airports, please check www.fly2houston.com for alerts. United and Southwest have put out advisories detailing options for customers to reschedule their itineraries for travel.  

Issues: 
 

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